From startups to enterprise. Pick a base plan and add Voice or Chat AI when you're ready.
For small teams getting started
For growing businesses
For scaling operations
Tailored for your organization
See exactly what's included in each plan
| Feature | Starter $29/mo | Growth $89/mo | Professional $229/mo | Enterprise Custom |
|---|---|---|---|---|
| Human Agent Seats | 3 | 5 | 10 | Unlimited |
| Channels (WhatsApp, SMS, Email, Web Chat) | All 4 | All 4 | All 4 | All 4 |
| Contacts | 2,000 | 15,000 | 75,000 | Unlimited |
| Inbound Conversations / month | 1,000 | 10,000 | 50,000 | Unlimited |
| Phone Numbers Included | 1 | 3 | 5 | Custom |
| Calls Pricing (per minute) | $0.002 – $0.005 | $0.002 – $0.005 | $0.002 – $0.005 | $0.002 – $0.005 |
| Inbound Call Routing (FreePBX) | Basic | Advanced | Complete Routing | Custom |
| Manual Call Centre | Yes + Detailed Analytics | Yes + Detailed Analytics | ||
| Human Agent Escalation (from any add-on) | ||||
| Single-Session Login Enforcement | ||||
| Messaging | ||||
| SMS (Outbound & Inbound) / month | 500 msg | 1,000 msg | 3,000 msg | Custom |
| WhatsApp (Outbound & Inbound) / month | 500 msg | 1,000 msg | 3,000 msg | Custom |
| Email (Outbound & Inbound) / month | 1,000 emails | 2,000 emails | 3,500 emails | Custom |
| OWM — Outbound Campaign Manager | ||||
| OWM — Outbound Campaigns / month | 3 campaigns | 10 campaigns | 20 campaigns | Unlimited |
| OWM — Campaign Scheduling | Immediate only | |||
| OWM — A/B Message Testing | ||||
| OWM — DNC (Do Not Contact) List | ||||
| OWM — Delivery + Read Receipts | SMS + Email | All channels | All channels | |
| OWM — Analytics | Basic | Full | Full + Export | Full + Export |
| Integrations & API | ||||
| Visual Flow Builder | ||||
| Webhook Events | 5 endpoints | Unlimited | Unlimited | |
| Public REST API | Read-only | Full access | Full + SLA | |
| CRM Webhook Adapter (universal) | ||||
| Pre-built CRM (Zoho, HubSpot, Salesforce) | 2 CRMs | Unlimited | ||
| Extras & Support | ||||
| Extra Agent Seats (per seat/mo) | $12 | $12 | $12 | Negotiated |
| Extra Phone Numbers (per number/mo) | $3 – $5 | $3 – $5 | $3 – $5 | Negotiated |
| Support | Priority Email | Live Chat + Email | Dedicated CSM | |
| Uptime SLA | 99% | 99.5% | 99.9% | Custom SLA |
WhatsApp outbound messages use Meta's conversation-based pricing on top of the plan's included WhatsApp message allowance. The plan allowance covers the message count; Meta rates apply per 24-hour conversation window.
AI-powered inbound and outbound voice calls using Azure OpenAI Realtime. From Standard tier onwards, the Voicebot also unlocks One Way Call (OWC) — automated outbound call campaigns.
Not available on Basic tier
AI-powered automated responses on all inbound text channels: WhatsApp, SMS, Web Chat Widget, and Email. Includes knowledge base RAG, embeddable web chat, business hours mode, and human agent escalation.
See which add-ons are available for your chosen plan
| Add-On | Starter $29 | Growth $89 | Professional $229 | Enterprise |
|---|---|---|---|---|
| Voicebot (Basic — inbound only, no OWC) | ||||
| Voicebot (Standard+ — includes OWC campaigns) | ||||
| Chatbot | Basic only | All tiers | All tiers |
Everything you need to know about our pricing
Yes, you can upgrade or downgrade your base plan at any time from your dashboard. Upgrades take effect immediately with prorated billing, while downgrades apply at the start of the next billing cycle.
Absolutely. You can subscribe to Voicebot or Chatbot add-ons from your dashboard. Add-ons are billed monthly and can be changed or cancelled any time. Availability depends on your base plan — see the compatibility table above.
For Voicebot and Chatbot add-ons, overage rates apply automatically beyond your included quota. For base plan limits (contacts, conversations, messages), you'll receive alerts as you approach your limit with the option to upgrade.
Your plan includes a WhatsApp message allowance. Meta also charges per 24-hour conversation window on top of that: Marketing $0.085, Utility $0.020, Authentication $0.015, and Service conversations are free. These Meta fees are passed through at cost.
We accept all major credit cards (Visa, Mastercard, American Express), ACH bank transfers, and wire transfers for enterprise customers. Enterprise plans also support custom invoicing with NET 30 terms.
Yes. Enterprise plans include unlimited seats, contacts, and conversations with custom SLAs, dedicated CSM, and negotiated rates for all add-ons and extras. Contact our sales team to discuss your requirements.
Still have questions?
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